1Path is hiring for an exciting new opportunity in the Nashville, TN area, providing a high quality customer service experience for a global brand deploying a fiber-to-the-premise solution!
The Broadband Technician will work both inside and outside the home and is responsible for the installation, service, and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services. This individual should be customer focused and committed to ensuring the highest degree of end-user satisfaction, as well as being well versed in the fundamentals of residential customer wiring and installation.
Must possess a strong commitment to customer service and an enthusiastic demeanor.
Must be able to work flexible hours with the understanding that workdays can be
In excess of normal hours and some weekend and holiday work may be required
Must have a valid Driver’s license
Installation and termination of twisted pair cabling and COAX
Configuration of customer-owned computers
Educating customer about ordered services
Verification of service
Taking DB loss readings at all splitter points and terminated ends
Initializing set up box for activation on fiber network
Educating customer on video products and services
Knowledge of Fiber & COAX cable splicing of various sizes and types
Experience with test sets such as Signal Strength Meter and OTDR
Experience with routers and home networking
Technical understanding of loss, attenuation, and tiling
Working within attics and placing wiring between walls
Basic computer skills
1Path is the one source for all things to do with designing, deploying, and supporting technology – from cable to cloud. From desktop support to phone systems, security to Wi-Fi support, 1Path is a virtual IT department supporting clients nationwide. Whether it’s systems integration for one of the nation’s newest hospitals or deployment support for our technology partners, our focus on Integrity, Excellence, Accountability and Teamwork guides us to provide the highest-level service possible.
Apply today to be a part of the 1Path Family!
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