Duties:
• Check in passengers and their luggage.
• Use public address system for boarding/departure/arrival announcements.
• Book/rebook flight reservations.
• Receive and complete telephone transactions concerning flight schedules and passenger fares.
• Sell, receive and record customer information in reservation system as required.
• Assist stations with computer information, ticketing problems and the re-routing of passengers.
• Provides customer service to passengers as required.
• Control aircraft boarding and de-boarding.
• Assist customers with disabilities and unaccompanied minors.
• Unload checked baggage.
• Assist with passenger carry-on luggage.
• Marshall/wing walking aircraft arrival/departure.
• Operate ground equipment ie: quad, golf cart, baggage cart.
• Must be able to work in all weather types.
Requirements:
• Must be a team player.
• Able to lift 70lbs.
• Speak, read and write the English language.
• Must be able to read, understand and effectively communicate security directives verbally.
• High School Diploma or GED.
• Min 18 Yr. of age, with valid driver's license.
• Computer skills preferred, full training provided.
• Must be flexible, willing to work various hours, days, evenings, holidays, and weekends.
• Excellent Telephone, keyboard , customer service and interpersonal skills.
• Must pass drug test and FAA 10-year background check.
• Knowledge of WorldSpan reservation system preferred
Job Description:
Quality Assurance Representatives = Customer service oriented individuals who are responsible for incoming phone calls from Franchises regarding property insurance job file audits/estimating issues using the SERVPRO system.
Requirements:
* Minimum one year related insurance and/or office administrative experience.
* Strong PC proficiency with Microsoft Office, Word and Excel; CRM experience preferred.
* Typing accuracy and speed of 60 wpm.
* Excellent spelling and grammar.
* Strong customer service/telephone communication skills.
* Very organized.
* HSD/GED.
Please choose one of the following schedules that you are interested in applying for:
1st Shift Position:
Monday - Friday 7 am until 12:30 pm
Local residents only, please! - NO PHONE CALLS, please!!!
As a valued SERVPRO employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment to its employees.
To APPLY, please e-mail the shift you are interested in, a cover letter, resume and salary history, in strict confidence, to: hr@servpronet.com (preferably in an attached Word document).
To learn more about SERVPRO, please visit our website at www.servpro.com.
POSITION:
Our Customer Service Representatives receive calls and emails from existing and new Customers and offer unparalleled Customer Service to create and maintain great Customer relationships.
SCHEDULE:
We’re looking for Team Members that can work an 8 hour day, and ideally anytime between the hours of 8:00am and 8:00pm CST. Our standard is Monday through Friday but flexibility to work weekends is a plus.
LOCATION:
Headsets.com, Inc is located near the Nashville Airport off of Air Lane Dr.
PAY:
The initial pay is $10.00 an hour; vacation pay, health and dental all start after three months. Headsets.com is an advocate of community involvement and we offer two days of paid non-profit work a year so you can choose a way for you to help your community and be paid your regular wages for those two days. We also offer full dollar for dollar Simple IRA matching up to 1% of your pay, educational training allowance, credit union membership with high-yield interest savings accounts, world famous business coaches, and of course, free headsets!!
WHAT NOW? Follow these steps:
1). DO NOT SEND A RESUME - NOT in the body of the email and NOT as an attachment!
2). E-mail us at hiring@headsets.com with the subject line "I love Customer Service!"
3). Tell us a little about yourself and why you might like this position
4). Tell us what you did in your last employment
5). Tell us when you'd be available to start
6). Let us know if you are able to work anytime between 8am and 8pm as well as weekends, or if there are only certain hours, and what they are
7). Include 2 phone numbers if possible and earliest/latest time in the day we can reach you.
This position will focus on customer care and sales for Magazines.com, an e-commerce company with an inbound Customer Care call center. The Account Executive position entails of assisting customers with their subscription needs while maintaining a high level of customer service and quality with each call.
Are you?
• Friendly, outgoing, and thrive on talking to people?
• Goal oriented, team motivated, and driven to succeed?
• Looking for a challenging career where you can grow as an individual?
If you answered yes to all of these, then we would love to interview you!
Because customer care is our number one priority, the successful candidate will:
• Possess strong written and oral communications skills, as well as the ability to listen
• Demonstrate a deep working knowledge of insurance products, be able to analyze exposures and recommend appropriate coverage to clients
• Employ effective time-management and organizational skills in conjunction with our Agency Management System
• Meet agency goals for quoting and writing quality new business
• Service and maintain renewal business, as well as cross-sell other insurance products
We offer a relaxed, professional work environment with a generous commission structure and company benefits.
A valid Tennessee license in P&C and Life is required, and CE must be current. Bilingual is a plus, as is Commercial experience. We will sponsor non-resident licensing in our footprint states.
If you are committed to quality customer care and want to succeed with a growing new company, we want to talk to you!
• You must possess a strong work ethic as the training program involves two(2) weeks of 50 hours. Integrity driven
individuals, with a love for people, and a passion for growth are most likely going to be the best fit for current job
openings. We would like to thank all who apply, but only qualified candidates will be selected for a first interview.
Summary:
Consistent with the Christian mission and Vision of the YMCA of Middle Tennessee, and in cooperation with other YMCA staff, under the direction of the Director of Member Relationships, the Member Services Associate will assist the member service team in the overall delivery of excellent customer service to all members and guests of the branch. The Member Services Associate will be responsible for the sale of memberships, responding to member and guest needs, and maintaining cleanliness and organization at the Membership Desk.
Required Skills:
Education / Experience Required: • Minimum 18 years of age • High school diploma or equivalent preferred • Previous customer service experience preferred Certifications Required: • Upon hire: CEO parts 1 and 2 • Within two weeks of hire: complete Child Abuse Detection / Prevention training • Within 30 days of hire: Unity training Knowledge, Skills, and Abilities Required: This position requires an individual with excellent customer service, leadership, sales and service, problem solving, and human relation skills. He/she must be self-directed with excellent computer skills and strong written and oral communication skills. He/she must have the ability to work with people of all ages and backgrounds while effectively supporting and communicating the YMCA character values and mission. Physical Working Conditions: While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must be able to lift up to 25 pounds. The employee may be exposed to weather conditions prevalent at the time. The noise level is usually minimal to moderate.
Responsibilities:
• Model the YMCA character values of caring, honesty, respect and responsibility through your actions and conversation with members. • Relate to the public, both on phone and in person, providing excellent service to members, guests, and participants. • Handle the sale of all programs, classes, memberships, and retail items. • Process membership and registration paperwork accurately and input information into the computer in a timely manner. • Remain knowledgeable in all programs, class schedules, and membership information and keep adequate supplies of information available. • Understand and enforce all YMCA policies dealing with member services. • Operate cardmaker system, Unity, digital camera, cash register, fax machine, copier, telephone system, and perform routine filing. • Provide facility tours to new and prospective members. • Monitor the locker room every ˝ hour and report cleaning issues. • Answer incoming calls to the branch and record reservations accurately. • Handle and resolve membership complaints; inform supervisor of unusual situations or unresolved issues.
To Apply Send resume and/or application to:
Jessica McElroy
Phone: Email Preferred
Email: jmcelroy@ymcamidtn.org
Fax: 615-242-3892
Positions are filling on a first applied, first considered basis. We have representatives in Brentwood, Franklin, Nashville, Hermitage, Lebanon, Mt. Juliet and Murfreesburo (near MTSU)
Call and speak to one of our receptionists today to get more information and to schedule an interview.
Please call between the hours of 9am and 5pm and ask to speak with Melissa.
We are looking for someone who has the ability to perform many if not all of the following.
1) Can create and maintain website(s) using tools like Frontpage, Yahoo!'s Sitebuilder. Yes, these tools are very easy to use, so a working knowledge of HTML is a major plus.
2) Can work well with BMP's, JPG's, PDF's, Corel, and Photoshop. If you know Word and Excel and Powerpoint, that would be great.
3) Can speak and email with customers with no coaching. Proper grammar and spelling essential.
4) Can set up and monitor eBay auctions and other online stuff.
5) Can run a sewing machine or similar small equipment - you do not need to be an expert, but some aptitude in this area is helpful.
The manufacture of our products requires the use of graphics everyday - drawn, scanned, emailed, manipulated. Our products are consumer oriented. There are some business-to-business sales.
We use online sales, small contracts, phone orders.
If you have a desire to try sales in addition to this list, you would be perfect because we can always use more volume. The sales portion of this job is not a necessity, but like I said, a local competitor is going out of business and there are some very good possibilities out there.
Someone with a quality mindset is what we are looking for. If you have some experience with textiles, that would be helpful. High quality is a must or customers will go elsewhere.
Obviously, you do not need to be an expert in all of these areas. You may do some of this stuff for two weeks and then do other tasks for the next three days, then on to something else. This is kind of a utility position. We have office help, artistic help, and a machine operator, but we have some projects that we just cannot get done in a timely manner. We are looking for the right person with a great attitude to step in and help the whole organization to make major improvements.
This is not a scam. We need you to succeed so we can succeed. There are several projects waiting in the wings when we get some of the existing work under control. I am very honest and up front and I expect you to be the same.
Serves clients by providing procedural information, resolving client conflicts and distributes propriety information.
Duties:
* Contact for all client question, concerns and inquiries.
* Maintains customer records by updating account information.
* Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Above average Microsoft Word, Excel, Outlook skills required. Winning attitude and drive to succeed is a must.
Then JPC Incorporated may be the opportunity for you!!!
JPC Incorporated is hiring for entry level sales and marketing positions. We specialize in the execution of promotions and presentations for AT&T’s business clientele. Our top notch clients outsource us to present their promotions directly to their customers with the goal of retaining their current clients and gaining new customer acquisition.
We are in search of Entry Level Professionals that are looking to jump start their careers and grow with an expanding company. JPC Incorporated offers a fast-paced management training program designed to create managers in 6-8 months. We will cross train in all areas of our company: Marketing/Sales, Customer Service, Campaign Management, and Leadership training. Perfecting these skills will prepare employees to successfully manage our teams and our clients. Please submit your resume to hrgojpc@gmail.com or for immediate consideration call 615.891.5260.
Requirements:
For consideration candidates must possess the following characteristics:
Preferred Experience:
Customer service is our main function so any exposure to public speaking or customer service would be viewed as preferred. Prior experience is not a requirement.
Ability to speak in front of large groups (from young school children to high ranking public and private officials).
Education Requirements:
High School/ GED equivalent
Drives tram for plant tours and greets customers in a retail environment. Assists customers with merchandise selection. Answers questions about merchandise. Directs customers to cashiers.
Then JPC Incorporated may be the opportunity for you!!!
JPC Incorporated is hiring for entry level sales and marketing positions. We specialize in the execution of promotions and presentations for AT&T’s business clientele. Our top notch clients outsource us to present their promotions directly to their customers with the goal of retaining their current clients and gaining new customer acquisition.
We are in search of Entry Level Professionals that are looking to jump start their careers and grow with an expanding company. JPC Incorporated offers a fast-paced management training program designed to create managers in 6-8 months. We will cross train in all areas of our company: Marketing/Sales, Customer Service, Campaign Management, and Leadership training. Perfecting these skills will prepare employees to successfully manage our teams and our clients.
Requirements:
For consideration candidates must possess the following characteristics:
**Career Oriented
**Goal Oriented
**Self Motivated
**Results Driven
**Up for a Challenge
**Positive Attitude
Please do NOT e-mail your resume if you're looking for:
**Cubicle j-o-b
**Telemarketing
**Junk Mailer
**Work from home
**Get rich quick scheme
We are in the effort of accepting and reviewing resumes, and holding preliminary interviews this week. Send your resume WITHOUT ATTACHMENTS PLEASE!!
hrgojpc@gmail.com or for immediate consideration call 615.891.5260
• You must possess a strong work ethic as the training program involves two(2) weeks of 50 hours. Integrity driven
individuals, with a love for people, and a passion for growth are most likely going to be the best fit for current job
openings. We would like to thank all who apply, but only qualified candidates will be selected for a first interview.
This job does require a insurance Lisence. But, due to the significant growth of our company we are willing to provide extra training to those with no sales experience
and those with no insurance lisence. Our company will guide you through the process. We're looking for individuals with strong customer service skills who are
professional and who can communicate effectively.
Marriott seeks talented people to join their staff!
At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.
FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.
Renaissance Nashville Hotel is currently accepting applications for the following position:
Clerk-Front Desk – AM/PM
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.
Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
We are face to face reps for AT&T’s business clients. We help update accounts and set up new services.
We are looking for qualified candidates to train into management.
If you feel you are ready to represent a Fortune 500 company please send your resume to hr@gojpc.com (please send as the body of the email not as an attachment)
Positions are available for an immediate start and are ENTRY-LEVEL with tremendous upward mobility. NO TELEMARKETING, DIRECT MAILERS OR DOOR TO DOOR SALES.
For Immediate Consideration please call 615.891.5260.
If you are interested, we are hosting an Open House/Job Fair on-site for these positions! Dress business casual or professional (no jeans allowed), bring your resume and join us onsite!
WHEN?
Thursday 11/5, Friday 11/6, Monday 11/9 and Tuesday 11/10
10:00AM to 3:00PM
WHERE?
ACS
801 Royal Parkway, Suite 200
Nashville, TN 37214
(go to maps.yahoo.com for good directions)
WHAT?
- On-site skills testing and applications
- Pre-interviews with recruiting staff
CONTACT US:
No appointment is necessary so come by and apply in person on the designated dates listed or call us at 615-874-4403 to schedule another date/time to apply.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following:
Responds to telephone inquiries and complaints using standard scripts and procedures.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Informs customers about services available and assesses customer needs.
Provides functional guidance, training and assistance to lower level staff.
Provides assistance, training and troubleshooting support to lower level staff.
Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
Prepares standard reports to track workload, response time and quality of input.
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
All other duties as assigned.
Customer Care Analyst: (Applies to job code 150050)
Responsible for the timely reporting, escalation and resolution of day-to-day operational problems.
Coordinates Call Center Operations service delivery activities with assigned internal clients.
Provides analyses and recommendations on service delivery improvements, performance metrics and enhancements to productivity.
Develops and recommends quantitative measures and performance metrics.
Manages ad hoc technical projects requested by assigned internal client.
All other duties as assigned.
To apply please go to: www.acs-inc.com and respond to REQUISITION #31826
• Multiple offices in Nashville area, but the Off Broadway location is currently hiring for Customer Care Representative, and
Entry Level Sales Management positions. The selected candidate will possess strong communication skills, and an
outgoing personality. NOTE: This is not a marketing position, and so those looking for prospecting positions need
not apply. Personal Interviews will be conducted this upcoming week and will revolve around education, job
experience, and personal/family values.
• To be selected for the fast track segment of our Entry Level Leadership program one would possess a strong work
ethic, previous management experience in relevant financial field or similar public company. We are not looking to
re-invent the wheel here, but someone who understands complexity of systems and mastering processes will have a
stronger opportunity to make it further in the interview process.
Company: From interactive Web sites to targeted, contemporary print publications, Iostudio is a nationally recognized marketing company providing innovative Web, email, print and video solutions for local, regional and national clients. Over the last 10 years, we have grown into an award-winning, multi-million dollar company built on the passion and ingenuity of a remarkable team of professionals who want more from a job than just bringing home a paycheck.
Named one of the 50 fastest-growing, privately-owned companies in the region in 2008 and 2009, Iostudio is all about finding the talented, dedicated few who flourish in the collaborative environment we offer. If you prefer to “change the world” instead of simply having a job, if you’re committed to doing the best work possible by joining forces with the best team in Nashville, if you want to work for a company that offers opportunity, great benefits and a beautiful open office atmosphere, then contact us to learn more about this position.
Job Location: Nashville, Tennessee
Job Description: Iostudio, LLC, named one of the 50 fastest growing privately owned companies in the region in 2008, is experiencing rapid growth and seeking talented Call Center Operators/Recruiters. As a Call Center Operator/Recruiter, you will be required to have or gain an in-depth knowledge of our client’s products and services. Reporting to a manager or shift supervisor, you will provide a basic level of customer support but refer more complex problems to other staff members.
• Interact with potential National Guard recruits to answer any questions they may have about our client and work to pre-qualify these individuals.
• Make and receive phone calls with the intent of promoting or selling company products or services.
• Log into recruiting systems daily and worked assigned Queues.
• Place and receive phone calls from Recruiters, NCOIC’s & Applicants daily.
• Check and respond to emails and IM’s.
• Communicate with applicants through online application system, providing customer service to them in accordance with Standards.
• Apply experience and judgment to plan and accomplish goals.
Minimum Requirements
• Associates degree a plus but not required.
• Minimum 1 year of recruiting experience (military recruiting experience preferred but will consider experience in any recruiting field).
• Ability to type, research information on the Web, and talk on the phone to potential applicants and recruiters 100% of the time.
• Technical skills in Word, Outlook, and instant messaging (IM).
• Typing speed of 40wpm with 90% accuracy.
• MUST be able to pass government security clearance screening.
• Technical skills using the ARISS system preferred
• Effective and professional verbal and written communication skills.
• Ability to multi-task with multiple communication tools in order to provide all levels of customer service.
• Familiarity with a variety of the recruitment field’s concepts, practices and procedures.
• A wide degree of creativity and latitude is expected.
• Be available for Video Chats when necessary
• Patience and appropriate demeanor is required to provide positive communication.
For consideration, please submit resume and salary requirements to jobs@iostudio.com.
Only emailed submissions will be considered.
Iostudio is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Starting pay is $10.75/hr! We need someone who is willing to work flexible shifts…some nights, some evenings, some days, some weekdays and some weekends. You can expect to work some holidays and occasionally cover in-town call as well. Your schedule will usually stay consistent, however, for the most part.
This is a great hotel/organization to work for! We pride ourselves on being different from the rest. There are no suits and ties here. Show us what you will bring to the hotel. Don’t miss out on this great opportunity!
We are located in Cool Springs just south of Nashville.
Please respond with a resume and some professional/personal references.
With momentum gathering speed in year to date growth projections AIL World (www.AILWorld.com) has set in motion an aggressive marketing campaign that will focus on corporate growth. AIL World is a subsidiary of Torchmark Corporation (NYSE: TMK).
With the lack of government sponsored health care taking any foothold AIL finds itself in a strategic market position to gain market share, and market control within the blue collar or ‘main’ street demographic.
AIL World will release 2-3 main career profiles in order to help candidates narrow in on current employment selection. It will also release career profiles internally to allow for a clear path for agent advancement at all levels. As a results based service firm; AIL World has the ability to be both flexible and fluent in the advancement of the right people.
Career Sales
• Learn and master the sales process and cycle
• Represent AIL Tennessee in a positive way in mind, body, and spirit.
• Visit members at their homes where they are most comfortable.
• Chose work hours conducive to having high activity, and meeting sales targets/goals
• Be consistent in personality, persona, and overall demeanor as to represent AIL Tennessee and themselves in the most compassionate manner.
• Conduct 40 Sales Calls per week, spread over 4 days in the field.
• Be organized in paper work, light administration, and customer follow up.
• Understand they are the ‘face’ of the company in the field and represent accordingly based on corporate culture and identity.
• Chose client programs based on affordability of the members, and ensure proper underwriting and follow up with insurance based medical
questions.
Overall this position remains the base for our growth in 2008. With proper training, one of the best mentorship programs in the industry, and a commitment to success the person who fills this position will have a multitude of resources at their disposal.
However, as in life, success is determined by ones attitude and commitment to the work habits that have given others the opportunity for career growth, and personal financial freedom. The work ethic demanded will certainly be a steep curve at the beginning as the selected candidate learns new concepts, scripts and the knowledge base to have a successful career. This person will understand that hours are not counted by minutes, but by results and at the end of the day; their future success is based on the effort they put in today.
ESSENTIAL FUNCTIONS
•Greet and direct customers who visit the showroom
•Track and document customer traffic
•Answer phone, route calls, give directions, and answer general questions
•Using a prepared set of questions pre-qualify potential customers
•Update customer databases, mailing lists, etc.
•Assist with mailings and marketing correspondence as needed
•Assist with event preparation as needed
•Open and close showroom
•Maintain image desk and showroom displays and materials
•General administrative duties
1. Communicates regularly with Homeowners, vendors, employees etc.
2. Answers the phone and responds to caller’s requests.
3. Transfers calls to appropriate extensions when required.
4. Identify, research, and resolve customer issues using the computer systems and data base.
5. Follow up on customer inquiries not immediately resolved.
6. Maintains data base, updating changes as they occur
7. Research minor accounting/financial issues.
8. Recommend improvements to Homeowner Service Center.
9. Assists in other areas as needed.
Job Requirements
Position Requirements:
1. High School diploma or general education degree(GED); or one to three months related experience and/or training: or equivalent combination of education and experience.
2. Excellent organizational skills
3. Proven customer service skills
4. Possess excellent written and verbal communication skills.
5. Strong computer skills including MS Office experience. Customer service software experience is a plus, willingness to learn proprietary software is required.
6. Multi-tasking skills – ability to effectively communicate via phone while data entering or researching information in data base, internet or other resources at the same time.
Physical requirements for this position include:
1. Able and willing to receive in bound calls with hands-free phone device while seated for long periods of time throughout the work day.
Prerequisites:
6 months experience minimum as a CSR for a Healthcare Company
Pass drug and background screenings
Excellent verbal and written communication skills
Strong MS Office skills
Key Responsibilities:
Receiving inbound calls from policy holders
Interpreting policies and resolving questions
1. Assist customers on the phone and through other support channels such as email, web chat.
2. Provide customer support by entering orders, checking order status and tracking shipments as well as debit and credits and EDI transactions.
3. Use the appropriate tools to resolve customer issues at the first contact
4. Coordinate with other departments as necessary to resolve customer reported issues or questions
5. Escalate unresolved issues to supervisors
6. Manage all internal and external customer calls/inquiries efficiently and effectively.
7. Build customer relations through effective communication and resolution.
8. Manage all complaints professionally and efficiently to the satisfaction of the internal or external customer.
9. Comply with corporate and customer contact support center policies
10. Meet or exceed Customer Support Center’s productivity and quality metrics
11. Provide feedback to the knowledge management and process teams to report process gaps and/or recommendations for new processes
12. Maintain and update customer interactions into the CSC’s customer management database by appropriately categorizing and documenting every customer contact
13. Act as customer’s advocate and ensure that customers receive superior quality service
This narrative is intended a as general description and may not include all customer service related activities
• Conducting person to person phone interviews to director level personnel
• Inputting gathered data into required software format
• Providing and impacting teams daily call volume and productivity
• Multi tasking by conducting interview questions and inputting quality data while using speed, accuracy, and efficiency
Minimum Knowledge, Competencies & Qualifications:
• High achiever, goal-oriented, results leader
• Independent worker while being a team player
• Phone work related experience
• Excellent phone communication skills and relationship builder
• Good listening skills
• Self motivated
• Intermediate computer skills
• Professional
• An impact employee whose experience brings immediate value
Nashville, 2009: AIL World today announced its new corporate career profiles in an effort to utilize a market downtown to aid its growth strategy.
With momentum gathering speed in year to date growth projections AIL World (www.AILWorld.com) has set in motion an aggressive marketing
campaign that will focus on corporate growth. AIL World is a subsidiary of Torchmark Corporation (NYSE: TMK).
With the lack of government sponsored health care taking any foothold AIL finds itself in a strategic market position to gain market share, and market
control within the blue collar or ‘main’ street demographic.
AIL World will release 2-3 main career profiles in order to help candidates narrow in on current employment selection. It will also release career profiles
internally to allow for a clear path for agent advancement at all levels. As a results based service firm; AIL World has the ability to be both flexible and
fluent in the advancement of the right people.
Sales Management
This highly qualified candidate will possess compelling written and verbal communication skills. They will have a work history in sales or sales
management with a background in human resources, recruiting or operational business management.
The qualified candidate will have interpersonal skills that will allow them to be intuitive in a fast paced, ever changing business model. The Sales
Management position will allow a clear career path into different aspects of our organization including; but not limited to: Corporate Media, Design &
Communications, Marketing, Operations, Public Relations, Recruiting, Agency, and of course Sales Management at the National and International level.
The Sales Manager will have responsibility for the following areas:
• Learn and master the sales process and cycle (3 months)
• Become equipped to handle training opportunities and leadership by example in the field (3 months)
• Public Relations at the local/regional level
• Full Service customer service cycle
• Maintain/Grow a positive work environment and culture
• Replacing themselves as a highly effective corporate leader
• Engage, and master the recruiting process
• At all times maintain a positive attitude, be open and coachable, while improving strategic opportunities within existing systems and processes.
• Be able to understand; study, adapt too, and advance fluctuations in market dynamics, cyclical trends in society/market/commerce and make
recommendations to help improve stability and growth within these trends.
Overall, the selected candidate for this position is one of the most important positions within our firm, and thus will dictate a highly competitive
compensation package, as well as a strong desire to succeed in a work environment that has strong culture and history, as well as a great deal of
change and opportunity for personal and professional growth. Future opportunities will lend themselves to those that can lead by example, replace
themselves at the local level, and take advantage of regional/national opportunities in the future.
We offer competitive salary and bonuses, a complete benefits package that includes health, dental and vision insurance, paid vacation, retirement plan and reduced rate massages.
This is not a seasonal position. It is a full-time position of 32-40 hours per week.
We are face to face reps for AT&T’s business clients. We handle the direct marketing for AT&T’s business division in the greater Nashville area.
We are looking for qualified candidates to train into a management position.
If you feel you are ready to represent a Fortune 500 company please send your resume to hr@gojpc.com (please send as the body of the email not as an attachment)
Positions are available for an immediate start and are ENTRY-LEVEL with tremendous upward mobility. NO TELEMARKETING, DIRECT MAILERS OR DOOR TO DOOR SALES RESIDENTIAL SALES.
For Immediate Consideration please call 615.834.7153
Meet and exceed customer expectations by accurately coordinating all aspects of order processing from purchase order arrival to production and beyond, assisting the outside sales force approaching issues with a sense of urgency, and developing productive working relationship with all other internal department. This position will be responsible for providing excellent customer service via telephone and email. Gather necessary information to document and resolve problems in the customer order requiring research and follow through.. Manage all aspects of sales order from beginning to end.
Qualifications
Previous experience in Accounting, Customer Service, Sales, and Administration are very important for this position. The successful candidate who has experience in Accounting, Customer Service, Sales, and Office Administration will have the following attributes:
• High level of attention to detail
• Excellent Project Management skills
• Solid understanding of computer basics
• Oraninizational and time management skills
• Excellent listening skills
• Professional telephone manner
• Ability to work and manage multiple projects within a short time frame in order to meet and exceed customer expectations
• Self-starter with the ability to work unsupervised in a fast-paced environment
• The ability to work well with and support a sales team consisting of 5-8 field sales managers
• Deadline driven
• Accountable
• Posses a sense of urgency
If you have these qualifications and are interested please send your resume to:
David Troutman
Director of Human Resources
Fax: 615-278-2835
Email: dtroutman@stingermedical.com
An equal opportunity employer
Nashville, 2009: AIL World today announced its new corporate career profiles in an effort to utilize a market downtown to aid its growth strategy.
With momentum gathering speed in year to date growth projections AIL World (www.AILWorld.com) has set in motion an aggressive marketing
campaign that will focus on corporate growth. AIL World is a subsidiary of Torchmark Corporation (NYSE: TMK).
With the lack of government sponsored health care taking any foothold AIL finds itself in a strategic market position to gain market share, and market
control within the blue collar or ‘main’ street demographic.
AIL World will release 2-3 main career profiles in order to help candidates narrow in on current employment selection. It will also release career profiles
internally to allow for a clear path for agent advancement at all levels. As a results based service firm; AIL World has the ability to be both flexible and
fluent in the advancement of the right people.
Sales Management
This highly qualified candidate will possess compelling written and verbal communication skills. They will have a work history in sales or sales
management with a background in human resources, recruiting or operational business management.
The qualified candidate will have interpersonal skills that will allow them to be intuitive in a fast paced, ever changing business model. The Sales
Management position will allow a clear career path into different aspects of our organization including; but not limited to: Corporate Media, Design &
Communications, Marketing, Operations, Public Relations, Recruiting, Agency, and of course Sales Management at the National and International level.
The Sales Manager will have responsibility for the following areas:
• Learn and master the sales process and cycle (3 months)
• Become equipped to handle training opportunities and leadership by example in the field (3 months)
• Public Relations at the local/regional level
• Full Service customer service cycle
• Maintain/Grow a positive work environment and culture
• Replacing themselves as a highly effective corporate leader
• Engage, and master the recruiting process
• At all times maintain a positive attitude, be open and coachable, while improving strategic opportunities within existing systems and processes.
• Be able to understand; study, adapt too, and advance fluctuations in market dynamics, cyclical trends in society/market/commerce and make
recommendations to help improve stability and growth within these trends.
Overall, the selected candidate for this position is one of the most important positions within our firm, and thus will dictate a highly competitive
compensation package, as well as a strong desire to succeed in a work environment that has strong culture and history, as well as a great deal of
change and opportunity for personal and professional growth. Future opportunities will lend themselves to those that can lead by example, replace
themselves at the local level, and take advantage of regional/national opportunities in the future.
NOTE: This is not a marketing position, and so those looking for prospecting positions
need not apply. Personal Interviews will be conducted this upcoming
week and will revolve around education, job experience, and personal/
family values.
*****************Export Coordinator needed for a leading global logistics company******************
SUMMARY
•Responsible for ensuring that customer’s exports are in compliance with U.S. Government regulations.
•This is an administrative position requiring fast and accurate data entry as well as proficiency in MS applications. Must demonstrate there skills by taking assessements
•Clear background and drug screen required
•Temporary-to-Hire
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
•Prepare Customs documentation for exports.
•Serve as point of contact for questions or concerns related to export shipments, consisting of regular communication with customer service, order management, carriers, forwarders, and warehouse personnel.
•Follow procedures designed to help meet compliance requirements.
•Assist in development of compliance procedures.
•Participate in on-going training to develop further knowledge of U.S. and foreign Customs requirements.
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
•High school diploma or equivalent, some college preferred
•Experience in international transportation and/or brokerage preferred.
•Intermediate level computer knowledge and experience with various Windows-based programs.
•Must possess excellent customer service skills, organizational and problem solving skills, Ability to multi-task in a moderate to fast pace environment, Attention to detail a must, ability to take initiative, work independently, and possess a proactive attitude.
MATHEMATICAL SKILLS
•Ability to apply basic concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
•Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
•Must be able to adapt to changing shipping schedules and deadlines.
•Busiest times are typically end-of-year, end-of-quarter, and end-of-month.
*******Apply now by completing our online application at www.Spherion.com/jobs. When prompted for a code, enter D417700********
To avoid scams, please go directly to our online application by keying in www.Spherion.com/jobs into your internet browser. This is the only way to apply for a position through Spherion.
We are face to face reps for AT&T’s business clients. We handle the direct marketing for AT&T’s business division in the greater Nashville area.
We are looking for qualified candidates to train into a management position.
If you feel you are ready to represent a Fortune 500 company please send your resume to hr@gojpc.com (please send as the body of the email not as an attachment)
Positions are available for an immediate start and are ENTRY-LEVEL with tremendous upward mobility. NO TELEMARKETING, DIRECT MAILERS OR DOOR TO DOOR SALES RESIDENTIAL SALES.
For Immediate Consideration please call 615.834.7153
REQUIREMENTS:
-Must be at least 18 years old
-Must be able to drive a stick shift
-No visible tattoos or facial hair
-Must have a clean MVR, background and drug screening
Job Requirements:
• Ability to convey an outgoing, friendly, pleasant demeanor in all situations
• Ability to work in fast paced environment
• Ability to work with clients & prospective clients
• Strong organizational skills
• Detail oriented
• Working knowledge of Microsoft Excel and Word